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Our sellers, products and packaging
Where can I find storage, cooking and ingredient information?Every product is different, so this information is on each product’s page, where the seller provides it. If you can’t find what you need, email…Store · updated Oct 28, 2026When will an out-of-stock item be back?Our sellers restock on their own schedules, so we often don’t have a firm date. To hear as soon as an item is back, click Notify me when available on…Store · updated Oct 28, 2026How we choose our sellersWe’re picky about who sells on DeliveredCold. We look for: Quality first: brands known for great taste and freshness. Something different: unique…Store · updated Oct 28, 2026Where are your products stored before reaching my door?Your food is stored in our cold-storage facility in Central Texas, built to run efficiently while keeping everything at peak freshness. Boxes are…Store · updated Oct 28, 2026What are your shipping materials made from?Boxes: mostly made from recycled materials and recyclable — please put them in your recycling bin. Liners: we use plant-based liners instead of…Store · updated Oct 28, 2026Our approach to sustainabilityWe want to deliver great frozen food with as little waste as possible: Recycled and recyclable boxes wherever we can, and plant-based liners when the…Store · updated Oct 28, 2026Order minimum and free shippingOrder minimum: every order must be at least $99 after any discount codes are applied. Free shipping: orders of $129 or more, after discount codes,…Store · updated Oct 28, 2026
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