I’m not happy with a product

We want you to love what you order. If a product didn’t meet your expectations — taste, size, quality, or not matching the description — email [email protected] with your order number and what wasn’t right. We read every message, share feedback with our sellers, and will work with you on a fair resolution.

If you’re not sure what to expect from a product, check its product page: some items, like portioned fillets, are packed in a particular way by the seller.