$99 Minimum · Free Shipping at $129*1–3 Day Nationwide DeliveryArrives Cold or We Make It RightBack in stock Catfish Fillets, 5–7 oz →

Tracking says delivered, but I don’t have my package

Updated Oct 28, 2026
  1. Check around your home — porches, side doors, garages, mailrooms and with neighbors.

  1. Confirm the shipping address on your order confirmation.

  1. Carriers sometimes mark a package delivered a little early — wait until the end of the day.

If it still hasn’t turned up by the next business day, email [email protected] with your order number. We’ll open an investigation with the carrier and work with you on a resolution.

Was this helpful?

Do you need more help?

We reply within 24 hours on business days. Weekend messages are answered the next business day.

Protected by reCAPTCHA.
Delivered Cold helperAfter hours · we reply by 9 am next business day