Tracking says delivered, but I don’t have my package
Check around your home — porches, side doors, garages, mailrooms and with neighbors.
Confirm the shipping address on your order confirmation.
Carriers sometimes mark a package delivered a little early — wait until the end of the day.
If it still hasn’t turned up by the next business day, email [email protected] with your order number. We’ll open an investigation with the carrier and work with you on a resolution.
Was this helpful?